30 Day Return Policy
NW Self Defense Products insists on outstanding quality, value and service. Within 30 days, we guarantee that every item we sell will give you complete satisfaction or you may return it for a full refund. After 30 days, the item will be evaluated and accepted for exchange due to manufacturer’s defects only. Original shipping and handling charges are nonrefundable, except in the case of manufacturer’s defects.
Returning a Purchase
1. Contact us via email or phone regarding the return.
2. Mail your purchase back with the original invoice included with your shipment.
Mail returns to:
NW Self Defense Products
PO Box 1755
Hermiston, OR 97838